TERMS OF USE

Using our website

The iBelieve website is maintained for your personal use and viewing. Access and use by you of this site constitutes acceptance by you of these Terms and Conditions that take effect from the date of first use.

Intellectual property

The names, images and logos identifying the iBelieve, are proprietary marks of the iBelieve. Copying our logos and/or any other third party logos accessed via this website is not permitted without prior approval from the relevant copyright owner.

Virus protection

We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the Internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.

Disclaimer

The iBelieve website and material relating to Government information, products and services (or to third party information, products and services), is provided ‘as is’, without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

We do not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or represent the full functionality, accuracy, reliability of the materials. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of, data or profits arising out of or in connection with the use of the iBelieve website.

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 

PRIVACY POLICY

Using our website – what information do we collect?

This privacy policy sets out how iBelieve uses and protects any information that you give iBelieve when you use this website.

iBelieve is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

iBelieve’s telephone calls may recorded for training and monitoring purposes.

iBelieve may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/01/2020.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

  • We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest.

However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at _______.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 2018.

If you would like a copy of the information held on you please write to iBelieve. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 

COOKIE POLICY

What cookies are

Cookies are small files which can be saved to and read from your computer by any website you visit on the internet. They are one of the only reliable ways that a website can persistently identify you. This means that when you visit a particular website, the cookies you have saved for that website are automatically sent to the website with each request.

They are used for a variety of purposes, from allowing website owners to see how people use their websites, to saving user preferences, remembering if a user is logged in, or delivering targeted advertising.

How we use cookies

On our websites, we use cookies for three purposes:

  • Analytics: We use Google Analytics on most of our websites and applications to track how people use them. This allows us to see where a user comes from (i.e. a search engine, directly typing the address into their browser, or another website), what pages they visit, how long they spend on the website, and what kind of computer they are using (i.e. screen size, operating system, web browser version). We use this information to make informed decisions about the content of our websites. It allows us to see, for example, if a particular page is not getting many visits, or whether a large percentage of our users visit from their mobile phones.
  • Identification: On websites that you can log in on, we use a cookie to remember you. These cookies can either last until you log out, or until you close your browser.
  • Storing preferences: Some of our websites allow you to set particular preferences such as page layout or colour scheme. In these instances we store a cookie which contains this preference, so our website knows to serve you the appropriate version of the website next time you come back.

How to manage cookies

The following links provide an overview how to manage cookies in the five most popular desktop web browsers:

  • Microsoft Internet Explorer
  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Opera